of

The management of complexity

intenet

The Internet offers many insights into the theme of complexity, a web in which one can become bound with no way out. Daily life is characterized by stimuli, problems, unexpected events and a series of changes that require the acquisition of new skills. Getting around the Internet requires knowing what you are looking for and having a clear idea of the information you need. The search for reference points is important for managing the complexity of work activities. They serve to achieve set goals and be in control of the situation. However, it is also necessary to be able to handle several situations at once, to learn how to move between different problems. In these contexts, a little concentration is all that is needed, at other times it is essential to remain calm, and at still other times it is necessary to be careful not to let emotions get the best of you.

The nature of decision-making requires special training and a propensity to take responsibility, even in situations of uncertainty. The latter can change considerably and prove to be a problem.

Source: I don’t have time for… How it wears out care: health workers under stress by Ferdinando Pellegrino

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